Agent Templates for hundreds of common actions performed by security teams. For example: creating tickets, disabling user accounts and performing threat intelligence scans.

Public templates

Agent templates available to all customers are categorised by vendor. Templates can be added to a story by dragging them onto a storyboard.

Using a public template in a story
Using a public template in a story

Private templates

If you have a private API that you use internally, or if you have custom fields and configurations for your own tools (like Jira, Splunk, AWS etc.) you can create your own Private Agent Templates within Tines. These templates are viewable to everyone within your company, and can be shared among all your Tines production and test tenants.

Creating private templates

To create a Private Template, find an agent that you have saved, and in the Actions Menu click “Create Template”. (Note, only Tines admins are able to create Private Templates).

Create a private template from existing agent
Create a private template from existing agent